Blizzard Authenticator Code issue

#0 - March 28, 2009, 1:34 a.m.

Hey there,
I downloaded the Blizzard Authenticator mobile app from the iTunes store earlier today and successfully tied it to my account. However after realizing how much of a pain it is to have to fumble to find my phone, turn it on, navigate to the app and key in the code, I decided to remove it. So I unlinked it from my account but whenever I try to log in, I am still prompted to type in a code. The app is no longer on my computer or iphone and I have made sure that it's no longer linked to my account. How do I resolve this issue?

Reythur

#1 - March 28, 2009, 1:56 a.m.

If this is the account that you're referring to, I see no reason why you'd be unable to login without the Authenticator message.

We took a minor step to see if we could resolve it quickly, so please let me know if you're able to login without an issue now.

If you continue to experience the issue, however, you're going to want to contact our Billing department as they'll be able to troubleshoot the issue with you. =)

Billing and Account Services:

Hours of Operation: 8AM to 8PM PST— Monday through Friday