#131 - March 27, 2009, 4:06 a.m.
First and foremost, thank you all for your continued patience as we investigate this issue. After reviewing the cases presented here in this thread, we have been able to verify that most of these are now resolved. Several resolutions for ongoing issues have been posted in this thread and I am consolidating some of the ones that helped quite a few players get back in the game client.
We have been noticing that some accounts are simply taking a little while to merge, and as such we recommend giving the process a bit of time to complete. While the process should take no longer than 30 minutes, it is still possible that it could take longer; once it finishes, however, players have been able to log in normally.
If you attempted these but are still unable to login, please reply to this thread so we can compile your information for further investigation into the matter.
Compendium of Possible Resolutions
A possible resolution from the beginning of the thread:
Q u o t e:
1) Delete your WTF,Cache and Interface folders ( with the game OFF)
2) Power cycled both your modem and router
3) Reboot your PC
4) Run the repair tool
5) Reboot your PC
6) Attempt logging in with your Battle.net Username and Password.
This resolution has helped some of our players get back into the game client:
Q u o t e:
1) In your World of Warcraft game folder you will want to navigate to the enUS folder via the data folder:
~\WoW\Data\enUS
2) open realmlist.wtf using a writing program, like notepad or word, and make sure that you have this entry:
set realmlistbn "us.logon.battle.net"
It was previously blank which was causing the login issue
The following is a resolution for users of a European Game Client, trying to connect to the North American Realms.
Q u o t e:
1) if you use an eu client go into the World of Warcraft game folder.
2) From there, enter the Data folder, then the enGB folder
3) if you're on an EU client everything is GB, you have to change everything including the folder name to US instead of GB, rename the files from GB to US, that's the only change, change all the other files in the folders as well.
4) In the Data folder open Realmlist.wtf with a writing program and turn the EU in the login to US
4) Go into the WTF folder from the main World of Warcraft folder.
5) change the set realmlist eu.logon.etc.etc into: "set realmlist us.logon.worldofwarcraft.com"