Blue Tracker
World of Warcraft Blue Posts
Diablo II: Resurrected Blue Posts
Diablo III Blue Posts
Hearthstone Blue Posts
Overwatch Blue Posts
Heroes of the Storm Blue Posts
Diablo IV Blue Posts
BlizzCon Blue Posts
Warcraft Rumble Blue Posts

How to retrieve a old, deleted account

Forum Avatar
Mkdelta
#0 - March 10, 2009, 7:49 p.m.
Blizzard Post
About a two years ago, I deleted my old account. I deleted it completely, and commanded the system to delete the account completely. Now that I'm back, and started a new account and everything, is there any way to get my old account? I have the info, just not my old email.
Forum Avatar
Syndri
#2 - March 10, 2009, 10:09 p.m.
Blizzard Post
Syphron is correct, Mkdelta. One's account cannot be deleted; rather, once an active subscription expires, the account will simply become inactive. All associated characters and inventories will remain as-is (or in the state that they were at the time of the account's cancellation).

Should you wish to retrieve an account and are unable to do so via Login Support (http://www.worldofwarcraft.com/loginsupport/), please contact Billing & Account Services. Our representatives therein will be happy to assist provided that proof of ownership can be established.

Billing and Account Services
  • Email: billing@blizzard.com
  • Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11

    Live Representatives Available Mon-Fri, 8am to 8pm PST
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283



Good luck, and best wishes!