Blizzard Authenicator Problem

#0 - March 15, 2009, 7:13 p.m.

This is the first time I have ever had a problem with this game so I was not sure what to do.

My primary account has a Blizzard Authenicator on it. While I had family over my uncle stepped on my authenicator and it broke. I need to know what the procedure is of having that removed from the account so I can continue to play.

I thank you in advance for you time.

Joe.

Aredek

#1 - March 15, 2009, 7:18 p.m.

If your Authenticator is no longer functional, you will need to call our Billing Department to have it removed from your account. Unfortunately, they are out of the office today; however, they will be available to take your call from 8 AM PDT to 8 PM PDT Monday through Friday. Give them a ring using one of the following numbers:

Billing and Account Services

Live Representatives Available Mon-Fri, 8am to 8pm PST

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283

Good luck!