Blizzard Authenticator doesnt work?

#0 - Feb. 2, 2009, 11:43 a.m.

No one knew my password.
Yet on Saturday night i logged off with my gear equipped on me, on sunday afternoon i log on and im naked and all my gear is in my bags. Not only that but i used to have white horns (Tauren), then i all of a sudden had black different style horns. None of my gear was missing, my pw wasnt changed. It was weird.

Even more weird was that i logged off like 20 minutes ago. I forgot to do something in the AH and i tried to log back on and my password was changed. Luckily i was able to change it right away.

All this stuff is happening to me even though i have a blizzard authenticator?

Aredek

#9 - Feb. 2, 2009, 1:32 p.m.

Can you provide me with the name and realm of the character you are referring to, Elementary?

Aredek

#25 - Feb. 2, 2009, 4:30 p.m.

Unfortunately, without the requested information, I'm afraid that I am unable to assess whether or not your account was compromised as you have stated, Elementary. Currently, the account on which you are posting does not appear to have been accessed without permission. The Authenticator remains attached to the account and its key is required to log into Account Management as well as the game client. Furthermore, I am unable to verify a single password change over the course of the past several months.

If you believe malicious activity to have occurred, I encourage you to review who may have had access to your Authenticator and account information. Additionally, you may wish to review the following thread if you are concerned about your computer's security:

Computer Security Recommendations:
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

If you return to this thread and provide me with the name and realm of a character, I'll be happy to look further into this for you, friend.

Orlyia

#37 - Feb. 3, 2009, 8:34 p.m.

Q u o t e:

Me too. If the authenticator really can be bypassed by hackers now, makes it all the imperative to keep good security on my WoW comp + look for extra measures.

It can't, and doesn't appear it was.

Syndri

#40 - Feb. 3, 2009, 5:51 p.m.

Q u o t e:
Brakuz from Chromaggus

The account to which this character belongs does not appear to have had its Authenticator bypassed.

Should you live with any other individuals who may know how the Authenticator system works, Elementary—particularly those that may know or be able to guess your login and password (a family member, perhaps)—I would sincerely encourage you to be more protective of your key fob.

For additional security tips, please see the following post:

http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1&pageNo=1#2