Instance Server appears to be dead

#0 - Jan. 25, 2009, 11:03 p.m.

Ramparts is compeltely locked up here at Twisted Nether - can't do anything, npcs are frozen, yet we can chat and everyone outside is ok. Can't leave either - no spells or abilities are available - can't exit and can't hearth...

Help

Vrakthris

#1 - Jan. 25, 2009, 11:07 p.m.

I'll see if I can get an update from our Realm Technicians, Veesa. Do you know if it is only Ramparts? Or have you heard of other instances experiencing the same issue?

This isn't affecting anyone in the Outland or Northrend or the other continents?

Vrakthris

#9 - Jan. 25, 2009, 11:31 p.m.

I'm removing the T N from the main title so this can be used as the main thread for the issue. Our technicians are aware of the instance issues that are occurring but I do not have an update as of yet.

As soon as I do I will let you all know.

If your character is stuck either in an instance or it is stuck online please submit an in-game petition from an alternate character. Make sure you list the name and realm of the character as well as the word "Stuck". Our Game Masters are keeping an eye out for these issues and will try to get to you as quickly as possible.

Vrakthris

#15 - Jan. 26, 2009, 12:11 a.m.

Q u o t e:
Looks like our instances are back up.

Thanks for your swift response!

Thank you, Veesa.

Some realms continue to experience the issue. Our Technicians will continue to monitor the issue and look into long lasting solutions.

Vrakthris

#25 - Jan. 26, 2009, 12:38 a.m.

Q u o t e:
Elder/Lunar Fest related??

A good possibility, Evilclev. A lot of people are creating instances which takes up resources. Our technicians are looking into it and seeing if they can create a lasting solution to this issue.

Vrakthris

#34 - Jan. 26, 2009, 1:06 a.m.

Q u o t e:
Been stuck for over 3 hours now =(.

You submitted a petition about your stuck character 12 minutes ago, Xenatar, a Game Master will be along as soon as possible.

Vrakthris

#78 - Jan. 26, 2009, 2:50 a.m.

Q u o t e:
stuck in Hnexus on Silvermoon

been stuck for more than 24 hours

If you'd have opened a petition before you left for the evening it would have been moved by now. :( It looks like your petition has been open for a little over an hour.

Might I make a suggestion?

Edit that petition and include the word "Stuck".