#1 - Jan. 22, 2009, 7:58 a.m.
Q u o t e:
Greetings,
I've been trying for over a week to place an order at blizzard store for wow authenticators, and after doing the check out i always get the :
"We are unable to process your transaction at this time." line. Reading the store FAQ gives me no hints as to what may be the cause of this or why it fails, and wanted to ask if there's something i should know/do correctly to be able to order. If the site is broken or the moons are not aligned or something.
Thanks in advance.
Not that I've heard, Aramir.
Couple things you could try. First, clear your cache, cookies, temp internet files, etc. - or try using another browser. Our website has been known not to want to play nicely with Safari and Chrome.
If that fails, you could try calling our billing department as well.
Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available Mon-Fri, 8am to 8pm PST E-mail Support -
[email protected]
Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
I wish you the best of luck, the authenticator is one very handy little tool.
