Mythic plus ran, no keystone recieved

#1 - Dec. 14, 2022, 7:13 p.m.
Blizzard Post

Mark
i completed a mythic +2 and did not recieve a keystone. i did get a belt, so i have equipped that but recieved no keystone
19 hours ago
This ticket has been marked as Answered.
19 hours ago
Jhalzeepan
Good evening, Mark.

I’m Game Master Jhalzeepan and I hope that the day is treating you well so far.

I understand that recently you completed a Mythic dungeon and did not receive a Mythic Keystone.

Upon review of your recent dungeon and the loot received at the end did not include a Keystone for you though other members of the same party did receive one. That’s quite unusual and a very good reason to report an issue

With this being a newly reported bug and pending investigation, we’re sadly unable to step in and offer assistance manually but hopefully things will be fixed up asap so you are not affected going forward! <3

If you have any additional details, the best thing to do is reach out to our developers and include any additional information or details about your experience in the form of a bug report. This can be done through the ingame help UI or on our bug report forums:

Thanks again for contacting us today. I hope I can help out more next time our paths cross!
17 hours ago
This ticket was marked as Resolved.
16 hours ago
Mark
DID ANOTHER MYTHIC 2… EVERYONE GOT A KEYSTONE… EXCEPT FOR ME…
15 hours ago
Mark
ANOTHER MYTHIC 2… STILL NO KEYSTONE…
14 hours ago
Mark
Yet another mythic plus… still no key… plz fix.
14 hours ago
Mark
did another Mythic 2… STILL no key!!!
13 hours ago
Mark
sigh… another mythic 2… still no keystone… this is the 6th mythic plus ive done and not recieved a keystone…
12 hours ago
Mark
mythic +5 run… timed… still no freaking keystone! ugh… can i have a lime green mechostrider for all this touble and noone helping fix my issue, please? ive played wow for quite some time… this is really not cool. :frowning:
moments ago
Mark
hey guys, i know you folks are very busy. and i totally understand that feeling. i myself am very busy aswell. i had to quit my job and stay home to care for my mother who just started chemotherapy this week, about 2 days ago in fact. so i truly understand being busy. and real life does happen. im the Guild Master of a guild also, as im sure you can tell. We promote mental health awareness and community outreach and also have a few non-profit outreach programs our members run, i even did a full real life gaming PC giveaway to a member that we held a contest for the best story of a time when helping someone with the smallest of things made a huge impact on them and how small actions can have huge impacts on others lives. so honestly, I, we, understand being busy. i am one of, if not our main tank in the guild. and not being able to have my own keystone to help our members is a little bit hindering us as a whole. and i understand for now I am able to work around this issue by running other peoples keys, but sometimes my members dont have a keystone to run at all. and im unable to get them one in an easy way as i dont have one to run myself and my time is very limited and i sacrifice almost all my available time to help my guild. (i dont have too much time do to this because of mothers cancer treatments, doc appointments etc) so when i saw my ticket wait time as 11days and 10 hours lastnight it really hurt. again, i understand you are busy and i dont want to take this to battle.net fourums. i know that can cause a bit of havoc so id rather just seek help here, where its supposed to be. however now the ticket wait time says unavailable. again, i understand you folks are busy, and i know its probably not healthy to rely on this game to be my stress relief, but its been great to me for years, and its been a great community. However right now, i have nothing else to do to try to get my mind off of my IRL issues, and this is all i have. so please folks… find me a fix. even if its a random mythic 2 keystone generated into mail or inventory. I think im going to take some screenshots of this ticket and if not against terms of service if unansered still… i may post in forums to try to get the attention of someone who can help me. a.k.a a GM or dev team member. thank your for your time and willingness to read the info about my situation and how desperatly important this game is to me, my mental health, and to my guild. thank you again, and i hope you all have happy halidays in the upcoming weeks. ~IGotYourLoot

Still no resolution from ingame help. maybe someone here has had this issue or suggestions?

Forum Avatar
Community Manager
#9 - Dec. 14, 2022, 7:47 p.m.
Blizzard Post

Correct. If you should have received a Mythic+ Keystone and you did not, please speak to Lindormi in Valdrakken to receive one.