PTR Servers Incompatible ,Beta servers on PTR

#1 - Sept. 13, 2014, 2:23 a.m.

I log in, everything goes good. I go to press a server and they're all incompatible. I found out that my server list is somehow the one from the beta. I've had this since the start of the PTR and so have other and I still dont have a clue how to fix it. I reinstalled and it did nothing. Please help

Exeliran

Blizzard Employee

#11 - Sept. 18, 2014, 9:41 p.m.

Hello everyone,

If you are encountering this issue we'd like to get some more information from you if possible.

Would it be possible for you to gather and send us a copy of your Battle.net Logs? It will help us to better understand the cause of the issue.

This may not result in an immediate fix for your individual issue, but it will go directly towards getting this sort of issue fixed in general. That being said, if we can find anything in your logs that will help us to better troubleshoot your issue, we will do so.

You can email those as a zip archive to this address: toolsupport@blizzard.com

Use this line for the subject (include your own username in the subject please): [Biggerbadder] [PTR Servers Incompatible ,Beta servers on PTR] [Warlords] [14419471819]

Thanks!