"You have been disconnected from the server"

#0 - Jan. 19, 2009, 12:15 a.m.
Blizzard Post
Ok seriously... I've been trying to log on to my priest but whenever i do it just gives me the "You have been disconnected from the server" message.

I can log onto my other accounts, I've changed my ip, restarted my comp, and restarted my modem also.. Why does this keep happening to my priest (This has happened a lot of times, esp. when i'm raiding or doing a bg)
#3 - Jan. 19, 2009, 12:19 a.m.
Blizzard Post
Q u o t e:
If you use Quest Helper disable it


You might also look into resetting your User Interface, addons can cause an issue for one character while all other characters are just fine. You can also have this issue with a standard UI, the first step is to reset your UI and see if that resolves the issue for you.

1) *IMPORTANT* Exit the World of Warcraft to your desktop by logging out of the game and exiting. If World of Warcraft isn't closed, then these steps won't have the desired effect.
2) If you used an "installer" for a custom UI, see if it has an "uninstaller" and use it.
3) Inside the World of Warcraft Program Folder, delete the "WTF," "Cache," and "Interface" folders.
4) Restart your computer.
5) Please do not reinstall Addons prior to testing the issue you were experiencing.
6) Make sure that you are using WOW.EXE or LAUNCHER.EXE to start the game. Please do not run any UI installers beforehand, as we want to eliminate them as part of the issue.
7) Upon launching the game, you should see the Intro cinematic movie and be prompted to agree to the Terms of Use. Once you authenticate past the login screen, the “AddOns” button should no longer be visible at the lower left corner of the character selection screen. Both points mentioned previously must hold true if you should complete the aforementioned steps correctly.