Account Hacking

#0 - Jan. 19, 2009, 5:51 p.m.
Blizzard Post
What is done about hacking. Just had some friends accounts hacked over night.
#4 - Jan. 19, 2009, 5:58 p.m.
Blizzard Post
I would encourage your friends to review our ** Account Compromise Info Center ** sticky, found here:


This will explain, in full, what services we are able to provide to mitigate (if not resolve) the effects of compromise.

That said, you may also wish to review your friends to following article, as it may prove equally comforting. :)


Q u o t e:
Repercussions for Compromising an Account

This category applies to players who have:
    * Accessed an account reported as compromised and are not the registered user of said account.
    * Knowingly or unknowingly received items/gold from a compromised account.

If a player is found to have participated in one of these acts, he/she may:
    * Have the transferred items/gold removed from the account.
    * Receive an account penalty up to and including account closure if the registered user of the account perpetrated the compromise.

Any player found to be involved in compromising the security of another account may have any and all related accounts closed. This may include accounts found to have knowingly received items/money transferred from a compromised account. We will conduct a review of both the compromised account and the account(s) that received the items/money and action the account(s) based only on the information gathered through our investigation.
#7 - Jan. 19, 2009, 6:41 p.m.
Blizzard Post
Authenticators may be purchased from our online store, Germann. :)
#18 - Aug. 12, 2010, 1:45 p.m.
Blizzard Post
Please don't bump months old posts, Halazi.

Feel free to start your own thread so we can look into things for you.