#2 - Jan. 9, 2009, 3:58 p.m.
You have my utmost apologies for any confusion, Nearfme.
Your information was forwarded to our Specialists and sits within our Investigation queue. An in-depth investigation will be performed as soon as possible and an e-mail will be sent to your registered e-mail address. Unfortunately, however, this is not an issue the Account Administration team is able to assist you with.
Please let me know if you have any questions or if you require further clarification.
Best wishes, friend.