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No PTR account.

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Benèdiction
#1 - Sept. 10, 2014, 12:27 a.m.
Blizzard Post
I seem to not have a PTR account listed in my account management. Is this because I'm in the beta? That would suck if so because I'd like to get on the PTR with some friends.
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Zorbrix
Quality Assurance
#4 - Sept. 10, 2014, 1:11 a.m.
Blizzard Post
Troubleshooting Steps to create a PTR account:

Login to https://us.battle.net/account/management/
Click on your main, retail account.
Click the additional services tab at the bottom, and select Public Test Realm.
You'll get a message about PTR Character Copy is in Maintenance.
Click History/Status
Log out of the Battle.net Account Management website, and re-launch your Battle.net App.

This should force a WoW PTR game account license onto your Battle.net account. If it doesn't, let me know.

Potential Additional Troubleshooting step: Next to the History/Status tab in Account Management, Click the Download PTR Client tab, and then click on the Installer for Public Test Realm. This should just re-launch your Battle.net client, but it may be what you need to get it to show up there.
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Zorbrix
Quality Assurance
#12 - Sept. 10, 2014, 3:14 a.m.
Blizzard Post
09/09/2014 07:53 PMPosted by Tukahar
Hi Zorbrix! It isn't working for me either. I wasn't able to char copy, but I downloaded the PTR client. I got in fine- watched the intro and went to log in, and it doesn't recognize my username or password. I followed your instructions, but now I only have the MoP PTR, not WoD. Do I have to create a copy before I can log in?


PTR: Mists of Pandaria is the correct Region/Account to use in the Battle.net App.

Character Copy isn't working yet on the PTR.