Error 107 & Adding PTR to your account

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Quality Assurance
#1 - Sept. 10, 2014, 2:51 a.m.
Blizzard Post
If you are getting an Error Message #107 when attempting to log onto PTR, it's likely because you do not have a valid PTR Game Account on your account.

Troubleshooting Steps to create a PTR account:

Login to
Click on your main, retail account.
Click the additional services tab at the bottom, and select Public Test Realm.
You'll get a message about PTR Character Copy is in Maintenance.
Click History/Status
Log out of the Account Management website, and re-launch your App.

This should force a WoW PTR game account license onto your account. If it doesn't, let me know.

Potential Additional Troubleshooting step: Next to the History/Status tab in Account Management, Click the Download PTR Client tab, and then click on the Installer for Public Test Realm. This should just re-launch your client, but it may be what you need to get it to show up there.
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Quality Assurance
#5 - Sept. 10, 2014, 4:52 a.m.
Blizzard Post
09/09/2014 08:32 PMPosted by Vermithrax

This method didn't work for me. I have the PTR client installed, but am getting the license error when trying to log into it. Clicking the History tab tells me "an error has occurred".

Thanks for the update, I'll continue looking into it.