Keyring will not open

#0 - Jan. 6, 2009, 5:34 p.m.

I am new to the game and have only been playing for a couple of months, and still trying to figure everythign out lol. I opened a ticket the other night adn never got a reply i don't now if i did something wrong, i know you guys are busy with tons of problems, but i was questing in felwood with a friend. We were working on a quest and killing the Jadenar enforces, woarlocks etc. We both got the Blood Key that starts a quest but I can not open my keyring, when i click on my keyring my backpack opens. Please let me know how to fix this thanks, or if i need to do something else please let me know. Thankks

Claudiog

#1 - Jan. 6, 2009, 5:37 p.m.

Hi Sarik,

Sounds like you have some addons interfering with general game functionality. With the game closed please try moving or deleting your WTF, CACHE, and INTERFACE folders out of your World of Warcraft directory. These are temporary cache files that will be recreated by the game the next time you launch. Moving them to the desktop makes it easy to replace them if necessary.

Please also note these folders contain your saved macros and UI addons. By moving or deleting these folders you will also remove any saved preferences, UI addons, or macros you may have added. However, in order for us to troubleshoot the issue we need to remove any modifications to the game and make sure we are diagnosing the default settings.

By default the directory locations for WoW are as follows:

Vista - C:\Users\Public\Games\World of Warcraft
XP - C:\Program Files\World of Warcraft