#0 - Dec. 19, 2008, 8:50 p.m.
It has come to our attention that many of our subscribers using Comcast, Verizon or a derivative of these Internet Service Providers are disconnecting from our realms frequently. In order to gather information regarding this issue, we humbly request that you visit our Technical Support Forum – specifically the following sticky:
- Disconnects - Comcast+Verizon 12/19
http://forums.worldofwarcraft.com/thread.html?topicId=13769837832&sid=1
Please direct any additional questions regarding this specific issue to our Technical Support Department using one of the following methods:
Technical Support
- Email: wowtech@blizzard.com
- Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11
- Forum: http://forums.worldofwarcraft.com/board.html?forumId=11110
Live Representatives Available Mon-Fri, 8am to 8pm PDT
For phone assistance please call: 1 (949) 955-1382
We appreciate your ongoing patience and hope to see this resolved as soon as possible.