New / Returning Player Experience and Chromie time

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WoW Community Council
#1 - Oct. 16, 2022, 10:59 p.m.
Blizzard Post

I’d like to ask a few questions regarding Chromie time leveling and the new / returning player experience.

First some set up:

A few months back, Blizzard enabled Shadowlands to be free for returning players. A friend of mine, who had quit WoW back in Cataclysm, decided to try WoW again due to this promotion. Upon logging on his level 30 Warrior, he was granted access to the New Player chat channel and was given a choice on where to level. He opted to continue leveling in Mists of Pandaria. He loved it and had a ton of fun and was very enthusiastic about how helpful the New Player channel was to all his questions, and not having to rely on me to help me out all the time.

As soon as he hit 50, he was ported out from Pandaria into Stormwind near Chromie, removed from the New Player chat channel, and his only option was to start leveling in Shadowlands. He didn’t want to go to Shadowlands as he wasn’t finished with Jade Forest and Mists of Pandaria, and he wanted to continue leveling and honing his skills but was disappointed when all the mobs were one shot because they were now level 30 and he lost his helpful channel, because Blizzard had dubbed level 50 players veteran status and no longer a new player.

He quit the game a day later because of that experience.

My question is, does Blizzard have any plans to address this moving forward into Dragonflight and beyond, where players can continue to level without having to be ported out for no reason? Also, can Blizzard rethink the new player experience and not remove them from the new player channel until they are good and ready?

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WoW Developer
#11 - Nov. 8, 2022, 5:47 p.m.
Blizzard Post

The level 20 listed is currently an error in our blogs, which we’re working to fix soon.

With the release of Shadowlands, we updated the graduation level to be level 50. With Dragonflight, that level will be updated to 60.

Please continue to share your feedback here.