All Progress missing for Need a Bigger Bag

#1 - May 20, 2014, 8:55 p.m.

Hi, while I like that the achievement is going account wide, I have lost all of the progress I had made on the achievement (~10 missing things, already have mount)

Not cool. Any fix? I didn't see other topics spamming the front page, which I assume would occur if it were a widespread problem.

Rygarius

Community Manager

#4 - May 20, 2014, 9 p.m.

05/20/2014 01:58 PMPosted by Gedo
http://us.battle.net/wow/en/forum/topic/12877968280#20

Thanks for linking Gedo, also quoting this for visibility.

05/20/2014 10:57 AMPosted by Watcher
We're working on a fix for this. No data was or will be lost - layman's explanation is that your account isn't properly picking up past credit earned by individual characters, so we need to make sure that the information is transferred to the account level. Your character still knows everything that it previously had gained, but your account doesn't (yet). The fix will require restarts, and we'll post to let everyone know once we have an exact timetable for that.

Any new items you obtain towards the achievement in the meantime will count, and our fix will not overwrite that information. Apologies for the inconvenience, and any alarm from the apparent loss of progress towards such a challenging achievement.