- Nov. 11, 2008, 9:13 p.m.
Q u o t e:
no offense blizz, but this is jacked up. you take down the realms all morning for maitenance, then you jack up the mail systems so we cant recieve mail, THEN you go and turn of all the realms without telling us when they will be back up or anything. Its veterans day, so ALOT of america has the day off and wants to play. So why cant you leave the realms up while you find the problem and take them down when you KNOW what needs to be done?? and on the whole maitenance thing, what did u do? did you guys let a monkey use a computer to update the realms or something?? come on try having a little customer care and let us play while you figure out who messed up and THEN fix it not just sit there with your thumbs up your <plums> saying "should we get to work?" "No the orangitangs on it"
I know that this situation isn't ideal. Like I said, we're all eager to get into the game - but if there's an issue, and a number of potential related issues, then they must be resolved. In some cases it simply isn't an option to leave the realms up while such issues are resolved.
Plus, our orangutans are very pro. Please refrain from dissing any great apes, prosimians, monkeys or other primates in the employ of Blizzard Entertainment.
On a serious note, we have very accomplished staff that are dealing with extremely difficult issues in very short (comparatively) periods of time. The maintenance we're performing now isn't the kind of thing we ever hope for, but it is
Q u o t e:
Like I said in the other thread, it's hard to be upbeat and positive when I had been planning my activities for this day since last week, and now I get to spend the majority of my day off looking at offline servers rather than getting my characters prepared for Northrend.
I know, and I am genuinely sorry about that =(. It's generally best to try to remain flexible on patch or maintenance days, as somtimes issues are discovered that must be resolved - and this can result in an extended maintenance.
The realms will be under substantial pressure soon with the advent of Wrath of the Lich King, and it is more important than ever to do what we can to help ensure that our players' expedition into Northrend proceeds as smoothly as it can.