#0 - Oct. 28, 2008, 9:08 p.m.
I am going to ask that you please take this time to retest your characters, and see if they are accessible in-game. At 6:00PT I will be unlocking the following thread: (http://forums.worldofwarcraft.com/thread.html?topicId=12065187839&sid=1) and asking that anyone who is still experiencing any issues to please post their information in the same fashion that we were previously requesting. Any posts outside of this format, or off topic will be edited or deleted. The format that I need is as such:
- PCT / PCNC / FCM
Character:
Source realm:
Destination realm / New Name:
Issue you are experiencing (as brief and specific as possible):
Again, anyone not using the above format will find their post deleted, for your sake as well as ours, please keep to that format.
Thank you guys.
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Update, 10/28 2:00pm PDT: Transfers or name changes which were initiated prior to 10/22, but were not approved (ones which did not reach the finalization step), should now be canceled. Those which were approved and which are presently pending finalization at this time are being addressed manually at this time.
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Update, 10/28 1:15pm PDT: Please do not post your specific information herein. This is not appropriate thread. As noted previously, all such data needs to be included here:
Should you have already created a post within the cited thread, please do not re-post your information; duplicate posts only slow down the collection process.
Thanks. :)
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Update, 10/28 1:00pm PDT: We continue to address individual cases of pending or locked requests at this time. As this is an incredibly tedious process, resolution may not be immediately available for every individual affected. Please know, however, that this matter remains a priority and that we've staff working around the clock to assist with every affected transaction.
With that said, newly queued transfers are still processing appropriately at this time. Should you possess the ability to cancel or start your transfer anew, you are welcome to do so.
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We are presently investigating issues affecting the Paid Character Transfer and Paid Character Name Change services. This thread will serve as a centralized topic wherein updates will be provided.
In effort to keep dialogue as streamlined as possible, off-topic or inappropriate posts will deleted.
Thank you!