Account Management Difficulties

Update:: 1:50 PM PDT -- Several players are reporting that the following steps have resolved their webpage difficulties. I encourage you to to follow the directions found on the following page:

http://us.blizzard.com/support/article.xml?articleId=21226

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Good morning, all.

We've received a number of reports regarding various issues with the Account Management section of the World of Warcraft webpage. If you are experiencing any difficulties (not related specifically to PCT/PCNC) please let me know and provide me with the following information:

Which portion of the page are you having difficulty with?
What browsers have you attempted to use?
Have you tried clearing your browser's cache, cookies and temporary Internet files?
Are you seeing an error message? If so, what does the error message say?

Thank you all for your assistance and patience as we look into this. I'll do my best to keep you all updated should any information become available.

A few quick notes, folks.

• Missing e-mails following password, e-mail and recruiting are unrelated to the Account Management issues to be discussed in this thread. We are aware of these issues and are discussing this in another thread. (http://forums.worldofwarcraft.com/thread.html?topicId=11829375921&sid=1)
  
• We are aware that players are having difficulties logging into the Beta forums. This is being looked into and updates will be provided as quickly as possible; however, this issue appears unrelated to the Account Management issues at hand.
  
  • If you are having difficulties logging into the Beta game client, please e-mail wowbetabilling@blizzard.com
  
  

Thank you all for the information thus far. I'll do my best to update you along the way.

Thanks for the information, Tamblen. :)

For those of you still experiencing this issue:

Have you attempted the resolution provided in the update made yesterday afternoon?

For clarity's sake:

Q u o t e:
Update:: 1:50 PM PDT -- Several players are reporting that the following steps have resolved their webpage difficulties. I encourage you to to follow the directions found on the following page:

http://us.blizzard.com/support/article.xml?articleId=21226

Let me know if the issue persists even after following the instructions found on the article above.