Last Name Change

Goodness. What in the world happened in this thread? That's the last time I attend a meeting without ensuring proper supervision. Shame on me.

Regardless, Hoshikitsune, you will need to address this matter with Billing & Account Services; unfortunately, the Game Master department is unable to assist with concerns relating to payment or associated account information. I would implore you to continue your efforts, though with the proper representatives.

This said, you will need to provide proper documentation should you wish to acquire a name change; this sort of documentation, in your particular situation, would include a Marriage License. If you are unable to provide such legal evidence, our Billing representatives will be unable to assist you in the manner of your request.

I wish you luck! And congratulations on the wedding. :)

Oh, and Thunderwulf was right. Mildly offensive and perhaps a touch snarky, but right.

I am very sorry your previous conversation with a member of our Billing staff did not yield intended results, Hoshikitsune; I understand this fact must be incredibly frustrating. I would, however, sincerely recommend phoning this particular department again; regrettably, they are the only ones who possess the authority to assist you properly and in the manner you so readily wish.

Once more, I wish you the best of luck, and, with that, a very short wait time. :)

You'll have to pardon the lock; I do not wish matters to regress much further. This particular forum has seen quite enough vitriol and relatively-negative banter this morning already.

Please contact Billing & Account Services, Hoshikitsune. :)