Realm Stability Issues—Multiple Battlegroups

Afternoon, everyone—

We are presently aware of stability issues affecting the following battlegroups:

Reckoning
Ruin
Vindication
Rampage
Stormstrike
Nightfall
Whirlwind
Cyclone

For a list of battlegroups and their corresponding realms, please refer to the following link:

http://www.worldofwarcraft.com/pvp/battlegrounds/battlegroups/

Our realm technicians are currently looking into this influx of latency and instability and are attempting to resolve this issue as quickly as possible. Please keep discussion of this issue isolated to this thread.

If your character is currently stuck as a result of this issue, please submit an in-game petition under the "Stuck" category. A member of our Game Master staff will assist you as quickly as possible. For more information, please review the following thread:

http://forums.worldofwarcraft.com/thread.html?topicId=11296624105&sid=1&pageNo=1#2

We will be gathering information you present to provide to our Realm Technicians, and will be providing updates as soon as more information becomes available. Please be aware that updates will be provided only when additional information becomes available; requesting more information or updates is unnecessary.

Any requests for compensation or free character transfers are best suited for the Suggestions Forum. Please keep the posts within this thread on-topic, pertinent and helpful; nonconstructive and harassing posts will be removed.

Thank you all for your patience, feedback and cooperation.

Non-update update:

Our Technicians are still working to resolve those issues affecting your realms at this time. Given recent information provided by you, I will be listing Cyclone as an affected battlegroup, as well, and forwarding on the concern.

Thank you so much for your continued feedback. It's very much appreciated.

Non-update update, part 2:

We're continuing to monitor all affected realms and pursue resolution of this issue. No ETA available at present.

With that said, if you've a stuck character, please review the following post:

http://forums.worldofwarcraft.com/thread.html?topicId=11296624105&sid=1&pageNo=1#2

Apologies for the delay! I've another non-update:

Medivh, Zul'jin, and Stormrage are presently offline pending urgent maintenance and will unavailable during the process. A Breaking News bulletin should be provided shortly.

With this, we continue to investigate the issues affecting other battlegroups, as well, and continue to pursue resolution.

As noted previously, we are dedicating in-game staff to address "stuck" characters, so if you are presently in an unknown, inaccessible, or locked location, please open a petition at your earliest convenience. It's very important, though, that you list the category as "Stuck," as this will help us identify your specific concern more readily.

Breaking News found here:

http://launcher.worldofwarcraft.com/alert

Q u o t e:
HYJAL is also having issues, please be aware of this.

Hyjal is a member of Battlegroup Whirlwind, which is listed in the primary post.

We're definitely aware of these issues and continue to investigate. :)

Q u o t e:
why isnt Illidan or rampaige battle group listed here?

First post:

Q u o t e:
We are presently aware of stability issues affecting the following battlegroups:

Reckoning
Ruin
Vindication
Rampage
Stormstrike
Nightfall
Whirlwind
Cyclone

Illidan is added to the list, Killadru. :)

I'm trying to get an update but it would help if I didn't have to spend all my time locking or deleting posts.

I will return as soon as I can.

Greetings folks,

The battlegrounds and arenas for the Reckoning Battlegroup should be up and running.

We continue to have latency issues across nearly all realms and instance issues persist for other realms.

I'll update everyone as soon as I know more.

Q u o t e:


Any ETA on the other battle groups? Lightning's Blade instances are all down.

Q u o t e:

I'll update everyone as soon as I know more.

I have a tiny update.

Blackrock went down not too long ago, it looks like the realm will be coming back online in a few minutes.

Q u o t e:


Think we could get a "Technical" update as to whats going on? IE: Our server X has lost a hard drive... our database server has blown out a NIC... A backhoe cut through a fiber trunk connecting our data server to our logon server building.... I think something a little more technical than "Our crap is broke, we're working on it" might soothe a lot of the flames and chill everyone out.

If I had it to tell you, Wrymskull, I would.

Q u o t e:
Im just wondering. Is theres a number we can call to talk to a person?

There are many numbers and I'm sure someone would love to talk to you, Tordex. If you mean a number to talk to someone here about this specific issue? No, we don't have one, I'm sorry.

Update....

Most of the Ruin battlegroup should be back in action soon.

Aye, we've contacted the proper authorities, I'll try to keep updates posted here.

The realm status page doesn't always tell the full story.

A realm can actually be 'online', yet parts of it be inaccessible. If you are say logged out in Kalmidor, and that side of the world is temporarily offline, you are not going to be able to log into that character.

Hey, folks. :)

As a heads-up, I'll be recreating a new "hub" thread shortly for your reports, as well as for updates as they arrive. I'm doing this only to make it easier for you to discuss these events with one another (and for me to discuss this issue with you) and not to "silence" any of your concerns. This particular thread has become a bit difficult to navigate over the past 12 hours, so I'd just like to make sure everything is organized and quickly accessible.

Once the thread is created, I'll lock this one and provide a link to the next.

Thank you so much!

Once the thread's unlocked (I'm adding more posts to it right now), go ahead and just detail everything. I only added the date as a means of distinguishing the new sticky from stickies prior. :)

New thread: http://forums.worldofwarcraft.com/thread.html?topicId=11296526808&sid=1