Season 4 Arena Titles

Update:

Q u o t e:
Alright, ladies and gentlemen. Here's the deal.

Please submit an in-game petition with the following information:

Character Name and Realm
Team Name and Bracket (2v2, 3v3, 5v5)
Team Rating
Believed Ranking and Title

Note: Please specify somewhere within that you believe you've received the inappropriate title and ranking for Season 4 (or that you're missing a title completely).



We will be escalating these issues on for further, individual review. If your ticket is not escalated, please resubmit and email [email protected] as all such inquiries should be forwarded onto a team of Specialists.

Thank you. :)

Thank you for the information. I'll forward it up for further review.

Please do not "bump" this thread arbitrarily. This is a matter which we're investigating. Once information is available, I'll relay it herein.

Thanks. :)

Q u o t e:
Good to know the people who have no power are here to help.

At your service. ;)

This no update to provide; however, please know that we are investigating these reports currently.

In the meantime, please remain civil towards one another. Off-topic posts will be deleted so that I may be able to sort through valuable information more swiftly.

Nothing is confirmed; there is no information yet to provide. We're using the data you provide, however, to continue our investigation.

Thank you for your continuous feedback. :)

Q u o t e:
Why would you not give guildlines for posting this "important" info.

"Important information" includes ratings, characters, team brackets, et al—essentially anything save infighting, insults, profanity, "bumps," or conversations which do not relate directly to this issue.

I don't wish to limit any data through strict guidelines, as such may inadvertently prevent a key piece of information from being listed in the process.

Essentially, stay on topic, don't be jerk, and obey the Code of Conduct. :)

Q u o t e:
Requesting that a blue removes the cap on this thread so we can keep all the information etc in one place

Cap was raised immediately upon posting. :)

Q u o t e:
Why are peoples posts being deleted, I'm interested in hearing what they have to say.

Profanity is not interesting. Please don't use it.

Q u o t e:
LOL why are you people posting your team information, it's not like they're going to read this and fix it to whoever posted on this thread, and not to people who didn't.

Every little bit helps.

With this, providing the information allows everyone herein an outlet, a way of contributing. This sort of action, in turn, often grants peace of mind.

Don't chastise that. :)

Thank you all for your feedback. This information remains under investigation at this time; no ETA available.

Q u o t e:
The guy has a hard enough time with english and you expect a confirmation?

Should you possess any issue with my grasp, understanding, or application of the English language, Mechmaster, you are welcome email [email protected].

In the meantime, and although I value your feedback, I would appreciate it if you could keep any comments regarding my capabilities isolated to the above inbox. I would like to keep this thread organized and as on-topic as possible.

Thank you.

Q u o t e:
I'm just letting the kids who are posting know they are wasting time

We're using the information provided in our investigation. For those of you willing or wishing to post, please feel free to continue to do so.

There is no ETA available at this time, as we are still proceeding with the investigation process at this time. Should any new information be provided to me, I will relay herein first and foremost.

Alright, ladies and gentlemen. Here's the deal.

Please submit an in-game petition with the following information:

Character Name and Realm
Team Name and Bracket (2v2, 3v3, 5v5)
Team Rating
Believed Ranking and Title

Note: Please specify somewhere within that you believe you've received the inappropriate title and ranking for Season 4 (or that you're missing a title completely).

We will be escalating these issues on for further, individual review. If your ticket is not escalated, please resubmit and email [email protected] as all such inquiries should be forwarded onto a team of Specialists.

Thank you. :)

Q u o t e:
With 55+ pages of problems don't you think that a global fix is appropriate? There is obviously a problem with how the titles and rewards were calculated.

This is a course of action we're taking while investigation is ongoing. It's a measure of support we can provide in the interim.

Q u o t e:
Can we petition on an alt if we already have a ticket escalated on our main?

Yes. :)

Just make sure it's clear which character and team you're referencing.

Q u o t e:
Do we petition under "talk to a gm" or "report issue"?

Definitely "Talk to a GM" if you've the option. Either way, the report will be escalated.

Q u o t e:
Edit of a previous ticket okay? Or make a new one?

This should be fine. Just make sure that your petition is escalated.

If it isn't follow the advice I provided above.

Q u o t e:
..so my question is should i update my ticket with this information or open a new ticket?

Was your petition escalated?

Q u o t e:
no one talked to me and it just says, "We are currently experiencing a high number of petitions" not saying it was escalated

Go ahead and edit your petition, then, to include the information I noted.

Q u o t e:
are you guys filtering out other tickets or something to escalate these? or do you just mean that our tickets will get escalated when they get answered in like a week?

We are considering this issue a priority and, as such, are working to address each as soon as possible.

Q u o t e:
Is there a way to differentiate between season 4 title specific tickets, and other random ones?

Yes. This is why I asked everyone to include specific information. :)

Q u o t e:
Put in everything you asked still just says you guys have a high volume of tickets, been about 20-25 min now.

We'll address petitions as quickly as possible. With that said, response will not be immediate.