Realm Issues - 10/17

Hey there guys.

We're aware that there are still issues affecting many realms, and we're currently working hard to resolve them. Rather than having multiple threads scattered across the forum, I ask that you post in this thread with the name of your realm, the name of your battlegroup if you know it, and what issues you're experiencing specifically.

Please refrain from other comments here, as this is intended to be a thread where we provide updates and gather information. If you'd like to request compensation, such determinations would be made only after things stabilize, and the Suggestions forum is the correct locale for those requests.

Thank you for your patience and cooperation. We are working feverishly to get things working smoothly again as soon as we possibly can.

You can check out our website here to find out which battlegroup your realm is on:

http://www.worldofwarcraft.com/pvp/battlegrounds/battlegroups/

We are aware that players are having difficulties logging into the following realms:

Aerie Peak
Gurubashi
Terokkar
Fenris
Shadow Council
Staghelm
Turalyon
Stormscale
Undermine
Blackwing Lair
Misha
Moon Guard
Dalaran

Our Technicians are currently looking into resolving this login issue as quickly as possible. I'll do my best to provide updates as they become available.

I sincerely appreciate your patience.

I've let our technicians know that Zuluhed is also experiencing issues, folks.

Thank you all for letting us know.

Q u o t e:


Any idea what the problem is or when it will be fixed? Thank you

Unfortunately, no ETA is available right at this moment; however, I can tell you that this is a high priority and we're looking to resolve this as quickly as possible.

A couple changes have been made. Please try logging into these realms once more.

If you are still unable to connect, let me know.

Also, please be aware that several players will be attempting to log in at one time. Please give it a few minutes to log in.

It appears that Stormscale, Zuluhed and Aerie Peak are still having difficulties. Anyone from any other realm experiencing login difficulties?

We're working on it folks. We hope to have the two remaining realms accessible as soon as possible.

Alright, Zuluhed and Aerie Peak.

Are you all able to connect at this time?

All realms should be available currently guys. Please let us know if you are experiencing issues.

It's helpful to use the following format:

Realm: <realm name>
Battlegroup: <battlegroup name>
Issue: <detailed description of issue>

Thanks again for your patience, and I hope that things are running smoothly for you guys now.

Thank you all for the information. =)

We're aware of various issues with the realms and are currently working to resolve them.

Creating a new sticky, folks.

Please discuss your realm issues there.

Thanks!