Account to Account Transfer Help!

Are the emails for both accounts identical? With this, does your new account possess any characters on it at this time?

You may want to review the billing information for each account very carefully, Nepo; it's appears there's a slight discrepancy between the two that is preventing your current transfer.

You'll need to contact Billing & Account Services for possible resolution. I've provided their phone number and hours of operation below.

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Phone Support - 1 (800) 592 5499 (1-800-59-BLIZZARD)
Automated 24 hours
Live Representative Mon-Fri, 8AM-8PM (Pacific)

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When you say billing information, Payment Method? Address? Phone? E-Mail? Name? All of these are identical except Payment Method because I have none for both.

They are not all identical, I'm afraid. Again, review all of the information associated with your secondary account very carefully. Spelling is key.

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Account Restrictions:

- Transfers between accounts can be done only if you are the subscriber on both accounts. (We do not support the transfer of characters between friends, guild mates, or family members.)
- Trial accounts are not eligible to send or receive characters. To remove this restriction please upgrade to a paid account.
- Characters may not be transferred to or from a locked, suspended, or banned account.
- Customers with expansion accounts cannot transfer characters to a non-expansion account. The reverse is accepted.

those are the restrictions according to support the information doesnt have to be the same ... so where does information being the same come from ... Dont try to change the rules now ...

Please don't raise the dead - they get hungry.