SoM Stormwind disconnections

#1 - Oct. 7, 2021, 6:58 p.m.
Blizzard Post

Myself and many others in my guild and discord are experiencing the same problem:

Having logged out in Stormwind, we are unable to log back in. Immediately upon zoning in, the message “You have been disconnected from the server. (WOW51900319)” is displayed.

Attempting to reconnect and log in again results in the same thing: precisely one frame of world animation, no opportunity for input, and disconnection.

This has also happened a number of times without logging out - simply being in Stormwind is sufficient to trigger the disconnection.

Would appreciate this being fixed ASAP - Thanks

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WoW Classic Game Producer
#13 - Oct. 25, 2021, 4:36 p.m.
Blizzard Post

Thanks for the reports in this thread, everyone. We are trying to diagnose this issue and in order to help us narrow down the cause, it could be super helpful if anyone experiencing this could include the following in future posts:

  • Which beta realm were you on?
  • What was the name of the character(s) you experienced this on?
  • What zone were you in (or entering) when the disconnect occured?
  • What date/time did this occur in your local timezome and let us know which timezone that is?
    • Note: The closer to an “exact” time you can provide, the better. This makes it easier for us to look up your disconnect(s) in our logs.

Thank you!