#16 - June 10, 2007, 12:16 p.m.
Folks, believe you me I know and understand that this situation is very frustrating - but I still ask of your patience while it is investigated. I wish I had an update for you, but unfortunately there is no new information. Those that are addressing this matter will do everything in their power to resolve it satisfactorily, it is in their best interest to. :)
Again, I do sincerely apologize that there is no new information to provide and that this ever occurred in the first place.