Blackrock - Eastern Kingdoms unstable.

Are you still experiencing this, Aeterna?

Okie dokie. =)

We're keeping an eye on it.

Please let us know if anything changes.

Our technicians are investigating the issue presently.

Q u o t e:


I can guarantee that if a blue posted here again saying something like "We're still looking in to it" 50 people would just post snide condescending remarks about Blizz's inability to resolve the issue instantly. They get it, Blackrock has issues. Just because they aren't giving you hourly updates doesn't mean you're being ignored.

In before "We don't want hourly updates, we just want something!" Read the first sentence.

Well, hopefully not Moochebag :)

I know this is frustrating folks, and I am very sorry about that. I'm doublechecking the status of Blackrock (among others) right now, but that doesn't mean we'll necessarily get word back to pass on soon.

We haven't forgotten about you.

Guys - this thread is for gathering information please don't devolve into side-topics.

So, after maintenance , can I get a status report fresh today - any differences at all?

Q u o t e:
bump still no update still suffering crippling lag

The problem is, Caitybuns, is our technicians have not been able to verify these latency reports. I have logged into the realm and I'm not experiencing any increased latency at all.

They continue to look into the issue but so far it looks like it may be a localized issue for specific players or perhaps regions.

To you folks experiencing this issue can you please list a bit more information that I can pass on to our technicians?

Where are you experiencing the latency? A specific continent, a specific instance?

Are you experiencing casting delays, looting delays, NPC interaction delays?

When do you experience the latency? All the time? Only in spurts?

What area of the world are you playing from? Who is your provider?

Q u o t e:

it was about time we got a "we can't find the problem so it must be client side" post. Let me guess, should we delete our wtf folders aswell?

I can only report what information I am provided, I recently found out that they were unable to verify the latency reports. Also although I am normally one to appreciate sarcasm, do you really think this is the time?

Technically speaking this forum is here to address in-game issues not technical or realm issues, we do so because we understand that the issue may be frustrating and we try to relay what information we can when it becomes available.

I will continue to try and provide updates when I receive them, I will also forward the information you folks provide me so perhaps our technicians can use it to help track down what the issue may be.

Q u o t e:
Hi Vrakthris, how are you?

Having similar problems to most people who are experiencing lag on the eastern island.
loot lag | combat lag are the most common issues for me.

Sydney, Australia - ISP: Internode

Cheers.

I am doing grand, Jet. Thank you for the information. The more we can gather the better.

Q u o t e:

the last update we had was 'we're not experiencing any problems, it's ur isp lol'

I did not say it was your ISP or make light of the issue. Please don't paraphrase me, especially incorrectly.

Q u o t e:
The problem is, Caitybuns, is our technicians have not been able to verify these latency reports. I have logged into the realm and I'm not experiencing any increased latency at all.

They continue to look into the issue but so far it looks like it may be a localized issue for specific players or perhaps regions.

Q u o t e:

you don't need solution to provide updates

Jumping into a thread hourly when you don't have any new information isn't very useful in fact many think it frustrating. When new information is given I will provide an update.

The issue is still being investigated, monitored and addressed accordingly.

Unfortunately, we do not have any updates at this time; as mentioned previously, when we have information to share, it will be provided.

We understand, Weezy. =)

We've dealt with a number of similar issues and we know what to expect. ;)

And with that, we'd much rather be providing the news that the issue is resolved; however, that isn't always an option, nor would it be the appropriate thing to do in this case. Steps have indeed been taken to address the matter, however, we must continue to monitor the situation in order to get a better understanding.

Regrettably, it does take some time for our technicians to verify, and correct issues such as this.

My apologies for any confusion regarding my usage of the word "verify" Uddershock.

I simply meant that they need to verify what is causing the issue.

As a heads up, folks:

We will be performing urgent restarts on the following realms to resolve some issues as we continue to prepare for Wrath of the Lich King. The restarts will begin at 3:10PM PDT. The realms will be down for about 15 minutes each and the entire process should be complete by approximately 5:30PM PDT.

Aman'Thul
Barthilas
Blackrock
Caelstrasz
Dath'Remar
Draka
Eitrigg
Frostmourne
Jubei'Thos
Khaz'goroth
Kil'Jaeden
Nagrand
Proudmoore
Thaurissan

http://forums.worldofwarcraft.com/thread.html?topicId=10972109578&postId=109710231696&sid=1

Q u o t e:
Finally! Just catching up on my questing and it looks as if the lag/delay issue has been resolved.

That is great news, and in our monitoring of the issue, we haven't witnessed anything crazy either. =)

Q u o t e:
So... outta interest what was the problem? Don't say it just needed a restart >.<

To be honest? I know they took some steps to resolve it, but that's about it. ^_^