Banned for Exploiting WoW Economy.

#0 - Sept. 29, 2008, 12:32 a.m.

Hey Blizzard, I created a Trial Account just to talk to you :3.
I received an E-mail from you saying my account is permanently closed for "exploiting WoW economy".
First and foremost, I would -never- do such a thing, I'm one that would not ever put my account at risk for such a thing.
I am against the whole idea on buying gold and such.

But their was a possibility that my account got hacked, my password was changed with out my consent on the 24 of August..
I did do a account password recovery on the day that my account was closed, which was on Aug 26.
There is a possibility that I had a key logger/hacker, (FYI, I don't scan my computer on a regular basis like I know I should be doing).

The email sent to me was pretty vague and I did send a reply on why they took such actions on my account without going into more detail about
the problem I supposedly have committed.
But as I did get an automated Noreply response, a few hours later sent me an email saying something around "not the original email used for said account".
When I created this account, let's just say I was silly enough to use all my dads information.
And another problem is, I cant remember the old email I used for the account, what do I do :[.
This really saddens me Blizz :[.

I did also send an E-mail to Hacks@Blizzard.com
( I know people are going to say something smart about this, and I actually a few days ago decided to make a Trial Account to actually be able to post on the forums. :[ )

Vrakthris

#4 - Sept. 29, 2008, 1:36 a.m.

If your dad is the person registered to the account, Iyoninnot, you'll need to have him contact our Billing Department to update your contact information. Once you update your registered e-mail address use that to contact our Account Administration Department to dispute the actions on the account.

More information on account compromises can be found in the links Davejohnsan provided.

Vrakthris

#6 - Sept. 29, 2008, 1:50 a.m.

Q u o t e:

Update my registered e-mail? Can you elaborate more on this please? :[.

The registered user on an account, who no longer has access to the current registered e-mail address, may contact our Billing Department and update this information by phone.

You can call 1 (800) 592 5499 (1-800-59-BLIZZARD) Monday through Friday 8AM-8PM (PDT) for live representation.
Australian users should please call 1-800-041-378 if the standard 800 line does not work.