Punish bad language and attitude towards other players!

#1 - March 30, 2011, 11:26 a.m.
Blizzard Post
I am sick of entering pugs and BGs having kids yelling "retaaaard!!" or "Idiot!!! L2P!!!" at each other all the time, dragging down the general attitude and making it less fun to play. Especially in BGs where you want to see if people are asking for help and thus not put the BG chat in a seperate window.

I am also appauled by the attitude of the players in this game. People in general must be bullies/extremely cruel/sad or/and lonely IRL. Seriously...how else would you be able to sink yourself to a level where you instantly call people you've never met "retard" or tell them they suck/are worthless....? Just because they're not moving their pixels the same way you are....

No, I believe Blizzard should put some effort into sorting things out. If people call other people retards, idiots, shout profanity in BGs/dungeons etc etc..basically everywhere that is not guild chat/whisper to friends, then there should be a 24 hour ban and if the behaviour is repeated then it's a PERMANENT ban....keeping this game fun and rewarding for us that want to enjoy it as a break from real life, not have it BE our real life, means sorting out the trollers/bullies that feel protected by their screens and anonymity.¨¨

I just came from a dungeon, after 40 minutes waiting time, where there were 3 guildies I believe. Instead of ressing the person that died, which would have been faster, they started shouting profanity and later kicking the dead player with the motivation: "Idiot"....I couldn't be bothered continuing a dungeon with that sort of players so I left, but this is the issue..the bullies and brats are so numerous that they can push well behaved players to the sides.


1. Put HARD punishment on using profane language openly. People can whisper and talk !%#! in their guild chat/with their friends all they like, but I for one don't pay to know how many times per day they use the word "retard" because they haven't been able to learn more useful and proper words at school.

2. Encourage having FUN with the "easier" game content rather than hurrying and being perfect in execution. People are clearly frustrated enough to be downright mean to others when things don't go the way they want in BGs or dungeons...it shouldn't be that level 15-58 dungeons are more fun and rewarding/forgiving than the endgame dungeons!!

3. Has it always been this way? I'm asking those that have been playing since TBC or Vanilla even...have players of this game always been this obnoxius and foul?


What do you think? What's your opinion and what experiences do you have from different aspects of the game where you have to work with strangers?
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Customer Service
#126 - March 31, 2011, 9 a.m.
Blizzard Post
Bad language should be punished, but to be punished they have to be reported.

There really is no excuse for it, so if you see it, report it.

Dottie is spot on here, please do submit tickets if you see a player being abusive or using inappropriate language. We do investigate and take action but you have to keep in mind that we can't tell you anything about the actions taken, and the reported player is normally not going to tell you we did anything after they receive a warning or a suspension.

I recommend reading our posts in this thread for some great information about reporting and what to do when you encounter a rude player in a dungeon:

"This community is horrible".
http://eu.battle.net/wow/en/forum/topic/1503482810?page=5#100