Keystone Quitters

#1 - Oct. 16, 2016, 10:06 a.m.
Blizzard Post
So here we go again.

http://i.imgur.com/xaZkUGR.png

Keystone +5 run going well, we're half way through and then the healer sits down (without drinking) while telling the tank to go (continue) and about 20 secs later, the healer's offline. There goes our key and our chance at loot because of this quitter. We waited 8 mins for him to come back but nope, everyone got bored and left.

Please punish those who quit your keystone dungeon run.

Make it so that the system detects when somebody Alt F4's or presses Logout/Exit game, if that's possible, and then punish them somehow. Maybe a 24 hour long debuff so that they can't sign up for anything on the premade groups.

Edit: After making this topic, 4 other of my keystone runs have had to come to a stop due to ninja-loggers, and still no punishment.
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#1 - Oct. 17, 2016, 3:53 p.m.
Blizzard Post
Please see source post at http://eu.battle.net/forums/en/wow/topic/17613722974?page=4 for detail.
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Community Manager
#37 - Oct. 17, 2016, 3:30 p.m.
Blizzard Post
This was one of the things touched on in the Q&A last week.

We definitely appreciate it's a frustrating experience having someone dropping mid-run from a keystone group. It's something we've been looking at but haven't yet come up with an alternative that wouldn't invite more serious abuse of the system.

If you can swap in other people, the party leader could theoretically replace people with his friends. If your keystone didn't deplete if someone dropped, it would invite people to ALT+F4 or drop as soon as something went wrong which reduces the associated challenge of a mythic keystone run - particularly at the higher end.

Keystones are plentiful right now, and if one run doesn't work out, then another one might. We like the social aspect of people finding new friends via the Pre-Made Groups finder who then link up later on to tackle higher difficulty keystones.

In an ideal world it's best to go with people you know, but realistically that's not always a possibility. That's why it's always a good idea to make sure everyone is on the same page at the start of the run, before the keystone is even used. If it's intended to be a 3 chest run, communicate it. If you're just going for the clear, communicate it, so you don't have someone drop mid-run because they wanted multiple chests.

Again, we understand that it's a frustrating experience to be involved in, and it's something we're continually monitoring. There have been some interesting suggestions in this thread, so please keep those coming. :)