#0 - June 10, 2009, 7:49 p.m.
In an effort to improve the signal/noise ratio on the forums, I have put together this FAQ, covering all of the frequently posted about issues and questions that seem to crop up on the EU forums. The Blizzard FAQ hasn’t been updated since 2007. This new FAQ incorporates the old information, where relevant, plus a lot of new and updated information. Please read this first before you make your thread, just to make sure you’re not posting a repeat. I have broken the questions and answers down into categories for easy reading. If you think I’ve missed anything, feel free to post it and I will update the FAQ.
How to find what you're looking for quickly
Simply check the table of contents, then type Ctrl+F to bring up the search box. Type in the phrase you're looking for and you will be able to zoom quickly to that section.
Table of contents is as follows.
1) Posting in the Correct Forum
2) Recruit-A-Friend
3) Bind on Account items
4) New Servers
5) Character Transfers
6) Warcraft Movie
7) Blizzard’s new MMO
8) Blizzcon/WWI
9) Player Housing
10) Pre-TBC Servers
11) Account Security and Suspicious Emails
12) Loot Cards
13) Contests and Services
14) Downtime and Maintenance
15) Additional instances cannot be launched
16) Questions about the rules and terms of service
17) Patch 3.3 questions
18) Mobile Authenticators
Posting in the Correct Forum
One of the biggest problems on the WoW forums is that often, posters do not put their threads in the right forum. Before you post, please check the list below to see which forum you should be posting your thread in. Switch forum with the forum nav menu at the top left of the screen.
Something about your class – Your specific Class Discussion forum
Something about tanking/healing/dps – Class Roles Discussion forum
Something that happened on your realm – Your realm forum
Something about raiding – Raid and Dungeons forum
Something that you want implemented into the game – Suggestions forum
Something about another game – Off-topic forum
Looking for players for RAF/My Guild – The Looking for Alliance/Horde Players forum
Something relevant to your battlegroup – Your battlegroup forum
Need help with a Quest – The Quests forum
Something about a specific achievement – The achievements forum
Something about my UI/Mods or Macros – The Interface Customisation forum
You are new to the game and have questions – The Newcomers forum
Something about trade-skills/crafting – The Professions Forum
Something about PvP – The Player vs Player forum.
Something not related to World of Warcraft – The Off-topic forum
Problems that require the attention of Customer Support – The In-game Customer Support forum
You are having technical problems with WoW – The Technical Support Forum
You are having issues with the website/forums – The Website and Forums Forum
Something about roleplaying – The Roleplaying forum
You are organising an event – The Community Events forum.
Now if after all that, your thread does not fit into any of the above categories, consider posting it in the General Discussion forum.
Recruit-a-Friend
Before posting anything, please read the official FAQ on the Recruit a Friend program. The majority of your questions can be answered here – http://us.blizzard.com/support/article.xml?articleId=20588
Those that aren’t can be answered in the Ultimate Guide, which can be found here – http://forums.worldofwarcraft.com/thread.html?topicId=8765628748&sid=1
Q : How do I get the X-53 Touring Rocket?
A : The touring rocket is a reward for recruiting a friend and then having them pay for 2 months of game time, similar to the Zhevra Mount.
Q : If I already have a Zhevra, can I get a rocket too?
A : Only if you recruit another friend.
Q : What if I haven't claimed my Zhevra yet?
A : Then hold on to it until the rocket is implemented into the game. You can then claim a rocket instead of a Zhevra.
Bind on Account Items
Q : Can I transfer my BoA (heirloom) item to my alt on the opposite faction.
A : Yes, this is now possible. Simply mail the item to your character on the opposing faction. Bear in mind that only BoA items can be mailed and only to characters that you own.
Q : Can I transfer my BoA item to my alt on another server?
A : Yes. If you transfer a character who has a BoA item in his inventory or bank to another server, the BoA item comes with it. That is the only current way to transfer a BoA item to a character on another server.
Q : Can I transfer my BoA item to another player?
A : No.
Q : Why are they called Bind-on-Account items if they can’t be transferred freely to any character on my account?
A : Because BoA items are basically BoE items but without the ‘equip’ part. They are bound to a specific player and are still subject to the limitations of the game, such as the inability to send a mail to another server.
Q : Why can’t new players get BoA items?
A : BoA items were designed to make levelling alts easier and more enjoyable for people who have already reached max level. That is why they can only be purchased with tokens/badges that are available at Level 80.
Q : Why can’t I put this enchant on my BoA item?
A : BoA items count as iLevel (item level) 1, regardless of what level you are. As such, only enchants that are not level restricted, work on BoA items.
New Servers
Q : When will they be opening new servers?
A : Blizzard announces the opening of new servers when the current ones are close to capacity. Unless there's a sticky thread about it in the General forum or news about it on the website, then you can assume that there are no plans to open up new servers in the near future.
Q : Why won’t they open new servers, I want to play on a new server.
A : Blizzard does not open new servers based on player demand, but rather when the need for a new server due to the current level of population, arises. Blizzard are more likely to open up free character transfers to lower population realms, from higher population realms.
Character Transfers
Q : Can I transfer from an EU realm to a US realm or visa-versa?
A : There is currently no way to transfer a character from a US to an EU realm and visa-versa.
Q : Can I play on a US realm?
A : You can purchase a US account via various methods. To access US realms from an EU client, go into your World of Warcraft folder, open up the file called ‘realmlist’ and change all mentions of eu, to us. Be warned that patches are released later in the EU than they are in the US and you will not be able to play on US realms with an un-patched EU client. This works the opposite way if you have a US client and are playing on EU realms with an EU account, patching your US client will lock you out on the EU realms until they have also been patched.
Q : Can I get a free transfer from my realm?
A : Only if your realm is high enough population to warrant one. Free transfers are used to balance realm populations and ensure that servers don’t become full to bursting point or ghost-towns respectively. The current thread for FCT is here - http://forums.wow-europe.com/thread.html?topicId=9520844905&sid=1
Q : I want to move from my server to another one!
A : You can check the current free transfers available on this page - http://www.wow-europe.com/en/support/charactermoverealms.html If your server is not on this list, you will have to use the Paid Character Transfer service. The full FAQ for Paid Character Transfers can be found here - http://www.wow-europe.com/en/info/faq/paidcharactertransfer.html
Q : Does Faction Transfer include a server transfer as well?
A : No.
Warcraft Movie
Q : Is there a World of Warcraft movie?
A : There is a ‘Warcraft’ movie in production by Legendary Pictures. The plot and form this will take is unclear at this time.
Q : When will the Warcraft movie come out?
A : There is no definite release date.
Q : Will the Warcraft movie be CG or live-action?
A : It is planned to be live action.
Q : Where can I find more information on the Warcraft movie?
A : Currently, we know that Sam Raimi will be directing the Warcraft movie. An official press release about it can be found here - http://www.blizzard.com/us/press/090721.html - Expect more information to me made available at future Blizzcon events, on the World of Warcraft front page and at http://www.legendarypictures.com/.
Blizzard’s New MMO
Q : Is Blizzard developing a new MMO?
A : Yes
Q : Is it World of Warcraft 2?
A : All signs point to no, since Blizzard claim it is a new and original IP (intellectual property). - (source) - http://forums.worldofwarcraft.com/thread.html?topicId=16903519279&postId=169024684459&sid=1#20
Q : Where can I find out more about Blizzard’s New MMO?
A : As of 10th June 2009, no further details have been announced.
