17/12 Instance Performance

We are aware that players on some realms may experience performance issues mainly in instances during peak playing times. This is largely due to the very high number of players in instances, and notably affects Naxxramas the most.

Please be assured that we are working on optimisations to address the issues, and will keep you updated on the progress.

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Update 08/01: Naxxramas and World Latency Fixes

For the last several weeks, our players have been experiencing periodic latency in both outdoor Northrend areas and Naxxramas, and we wanted to provide you with several updates on what we're doing to resolve these issues. As many players have discovered, the outdoor Northrend latency has been tied to activity in Wintergrasp. We are actively working on a server-side fix that should address the high latency experienced in the outdoor world when Wintergrasp is active. This fix is currently in testing on internal test realms and we anticipate that we'll be able to push it to live realms in the near future. Concerning Naxxramas, optimizations are being made that will address both the latency and disconnection issues affecting players while in that zone. These optimizations will be included with the next minor content patch.

We appreciate your patience as we work to address these issues.

Recently we have implemented a number of measures in regards to this issue. We are keen in hearing your feedback about your gaming experience from this point on. Please remember we are actively monitoring the situation and will continue to inform you of our progress.

For the last several weeks, our players have been experiencing periodic latency in both outdoor Northrend areas and Naxxramas, and we wanted to provide you with several updates on what we're doing to resolve these issues. As many players have discovered, the outdoor Northrend latency has been tied to activity in Wintergrasp. We are actively working on a server-side fix that should address the high latency experienced in the outdoor world when Wintergrasp is active. This fix is currently in testing on internal test realms and we anticipate that we'll be able to push it to live realms in the near future. Concerning Naxxramas, optimizations are being made that will address both the latency and disconnection issues affecting players while in that zone. These optimizations will be included with the next minor content patch.

We appreciate your patience as we work to address these issues.

Following changes made on Saturday morning, we have made the following post and we would like to ask for your feedback:
http://forums.wow-europe.com/thread.html?topicId=7701053275&sid=1

We have made some changes in regards to Naxxramas and would appreciate Naxx-specific feedback in the following thread:
http://forums.wow-europe.com/thread.html?topicId=7840395906&sid=1

Also, we are still requesting your feedback on general performance in the following thread:
http://forums.wow-europe.com/thread.html?topicId=7701053275&sid=1

We're closing this thread now, and will continue discussion in the two threads I linked to in the post directly above this one.