#402 - Dec. 16, 2008, 1:50 p.m.
We are aware that some people are experiencing difficulties with paying for the Character Re-Customization service when using the following cards and currencies: Maestro (British Pounds), Solo (British Pounds) and Visa Electron (Russian Rubles).
Our payment partner is handling this with the banks involved. We have not yet received an estimated time for the issue to be corrected, but will update you once we receive news.