13/10 Patch Day Paradise!

On patch day everyone wants to get the new content as soon as possible, and our Technical Support team is here to help you with a special FAQ designed to address any issues which might arise while patching.
They are there for you by phone and email, and you can access the full support site here – which also includes general assistance on in-game topics and new content.

FAQ: http://eu.blizzard.com/support/article.xml?articleId=20110
Contact information: http://www.wow-europe.com/en/support/technical.html
Support site: http://eu.blizzard.com/support/index.xml?gameId=11&locale=en

Q u o t e:
Also some 3.0.2 guides:
Calendar system: http://forums.wow-europe.com/thread.html?topicId=6178530493&sid=1
3.0.2 FAQ: http://forums.wow-europe.com/thread.html?topicId=6178530502&sid=1

Yup... Those guides are very nice indeed and most certainly worth a read :-)