#0 - Oct. 10, 2006, 6:04 p.m.
We are still looking into this complex issue and would ask those players who have been waiting longer than 5 days for their character(s) to be moved, to please contact our Billing department.
Contact information can be found on this page:
http://www.wow-europe.com/en/support/accountbilling.html
We are sorry for the inconvenience this might have caused you and hope to resolve this issue as soon as possible.
Update 11/10
The PCT is closed until further notice. We're working diligently on restoring the service as soon as possible. Thank you for your patience.