Mailbox Marks deleted

#2 - May 20, 2021, 11:45 p.m.

Hopefully, you can recover them. We made a change yesterday that allowed these items to be picked up by the item recovery system.

If you’re expecting Marks that you earned after the pre-patch went live, and don’t have them, you can hopefully check for them and restore them.

Go here, select ‘In-game Issues’ and then ‘Items and Mail’ to get started.

#29 - May 21, 2021, 5:17 p.m.

I’ve edited some words into my previous reply in this thread. Specifically:

If you’re expecting Marks that you earned after the pre-patch went live, and don’t have them, you can hopefully check for them and restore them.
Go here, select ‘In-game Issues’ and then ‘Items and Mail’ to get started.

It’s intended that tokens that were in the mail during pre-patch maintenance on May 19 were purged.

And as others have noted above, Game Masters are not able to restore any Marks.