- Oct. 28, 2010, 1:41 p.m.
Although we currently have no information we can share with you regarding the status on specific issues or bugs, we want you guys to know that we are working hard to have these fixed as soon as we possibly can.
We do understand the frustrations some people are having when things aren't exactly working as they should, and we also recognize the desire for you guys to know that we are indeed worked on resolving the bugs and fixing the issues that are annoying you.
You may not know this, but there has been a lot of progress on fixing issues since patch 4.0.1 was launched. In fact, hundreds of bugs have been fixed pretty much on a weekly bases, and plenty of hotfixes have been deployed. We would like to keep you guys informed every time we fix something, but it is not always possible for us to do so, although we of course try our best. With this in mind, I would like to quote a post made by Ghostcrawler a short while ago on the topic of fixing bugs:
Q u o t e:
Please don't interpret [no blue post] as "we aren't going to fix this."
As issues are discovered, fixes are being developed to address those issues. In the cases when issues cannot be hotfixed, those issues will be fixed in a patch instead. Fixes can unfortunately take some time to develop, which is a big reason why it sometimes takes a while before an issue is resolved, but when we are sure that a fix will work properly and not break something else, it will get implemented.