WoW Crashes on logout or exiting. Error: 132

#0 - July 2, 2010, 3:19 p.m.
Blizzard Post
Hello!

Since Patch 3.3.5 hit i have been having an odd issue with WoW.
Almost everyime i click logout, or Exit game, or indeed Alt + F4 i receive Error 132 and WoW crashes out.
This is getting frustrating as it takes forever to switch character this way.

I have tried the following:
Running Repair on WoW.
Removing old Addons and their config files.
Testing each Addon 1 by 1, and enabling them together etc. There does not seem to be any pattern as to when the error occurs. Not an addon issue?
I have tried to update DirectX
I have run the game using -opengl in the shortcut
I have also run the game in windowed mode.
I have updated my graphics drivers.

My computer specs:
Intel Core 2 Duo E8500 @ 3.7Ghz
4gB Kingston Hyper-X DDR2 Ram
Gigabyte EP35-DS3R motherboard
ATI HD5770 512MB
Plenty of storage
Windows 7 x64

Here is the log of the error i receive:

==============================================================================
World of WarCraft (build 12340)

Exe: C:\Program Files (x86)\WoW\Wow.exe
Time: Jul 2, 2010 3:03:45.506 PM
User: Scott
Computer: C2D-OWN
------------------------------------------------------------------------------

This application has encountered a critical error:

ERROR #132 (0x85100084) Fatal Exception
Program: C:\Program Files (x86)\WoW\Wow.exe
Exception: 0xC0000005 (ACCESS_VIOLATION) at 0023:11E0FAEC

The instruction at "0x11E0FAEC" referenced memory at "0x11E0FAEC".
The memory could not be "written".


WoWBuild: 12340
Settings:
SET locale "enGB"
SET portal "eu"
SET realmList "eu.logon.worldofwarcraft.com"
SET coresDetected "2"
SET hwDetect "0"
SET gxRefresh "60"
SET gxMultisampleQuality "0.000000"
SET gxFixLag "0"
SET videoOptionsVersion "3"
SET movie "0"
SET Gamma "1.000000"
SET readTOS "1"
SET readEULA "1"
SET readTerminationWithoutNotice "1"
SET showToolsUI "1"
SET Sound_OutputDriverName "System Default"
SET Sound_MusicVolume "0.30000001192093"
SET Sound_AmbienceVolume "1"
SET farclip "1057"
SET specular "1"
SET groundEffectDensity "56"
SET readScanning "-1"
SET readContest "-1"
SET gxResolution "1920x1080"
SET gxTripleBuffer "1"
SET textureFilteringMode "5"
SET mouseSpeed "1.3999999761581"
SET ChatMusicVolume "0.29999998211861"
SET ChatSoundVolume "0.39999997615814"
SET ChatAmbienceVolume "0.29999998211861"
SET shadowLevel "0"
SET groundEffectDist "130"
SET environmentDetail "1.5"
SET gxWindow "1"
SET gxMaximize "1"
SET Sound_VoiceChatInputDriverName "System Default"
SET Sound_VoiceChatOutputDriverName "System Default"
SET Sound_MasterVolume "1"
SET spellEffectLevel "10"
SET Sound_EnableHardware "1"
SET installType "Retail"
SET patchlist "eu.version.worldofwarcraft.com"
SET accounttype "LK"
SET VoiceActivationSensitivity "0.39999997615814"
SET projectedTextures "1"
SET gameTip "81"
SET Sound_OutputQuality "2"
SET Sound_NumChannels "64"
SET Sound_EnableReverb "1"
SET Sound_SFXVolume "0.80000001192093"
SET componentTextureLevel "9"
SET gxVSync "0"
SET weatherDensity "3"
SET Sound_EnableSoundWhenGameIsInBG "1"
SET timingTestError "0"
SET Sound_EnableAllSound "0"
SET accountList "!SCOTTY1989|WoW1|"
SET g_accountUsesToken "1"
SET checkAddonVersion "0"
SET realmName "Aerie Peak"
SET lastCharacterIndex "8"

----------------------------------------
GxInfo
----------------------------------------
GxApi: D3D9
Adapter Count: 1

Adapter 0 (primary):
Driver: aticfx32.dll
Version: 8.17.0010.0029
Description: ATI Radeon HD 5700 Series
DeviceName: \\.\DISPLAY1

------------------------------------------------------------------------------

----------------------------------------
x86 Registers
----------------------------------------

EAX=11E0FF94 EBX=2AADE064 ECX=11E1036C EDX=11E0FAEC ESI=2AADE275
EDI=2AADE274 EBP=03C4FD38 ESP=03C4FD20 EIP=11E0FAEC FLG=00010206
CS =0023 DS =002B ES =002B SS =002B FS =0053 GS =002B


----------------------------------------
Stack Trace (Manual)
----------------------------------------

Address Frame Logical addr Module

Showing 35/35 threads...

--- Thread ID: 4456 [Current Thread] ---
11E0FAEC 03C4FD38 0000:00000000 <unknown>
0096F786 03C4FD44 0001:0056E786 C:\Program Files (x86)\WoW\Wow.exe
004928A7 03C4FD60 0001:000918A7 C:\Program Files (x86)\WoW\Wow.exe
00492E4B 03C4FD6C 0001:00091E4B C:\Program Files (x86)\WoW\Wow.exe
004928A7 03C4FD88 0001:000918A7 C:\Program Files (x86)\WoW\Wow.exe
00492E4B 03C4FD94 0001:00091E4B C:\Program Files (x86)\WoW\Wow.exe
00496229 03C4FDB0 0001:00095229 C:\Program Files (x86)\WoW\Wow.exe
0049636B 03C4FDBC 0001:0009536B C:\Program Files (x86)\WoW\Wow.exe
005290DD 03C4FDD4 0001:001280DD C:\Program Files (x86)\WoW\Wow.exe
00529168 03C4FDF0 0001:00128168 C:\Program Files (x86)\WoW\Wow.exe
006B21B5 03C4FE58 0001:002B11B5 C:\Program Files (x86)\WoW\Wow.exe
0063202E 03C4FE7C 0001:0023102E C:\Program Files (x86)\WoW\Wow.exe
006324CE 03C4FEAC 0001:002314CE C:\Program Files (x86)\WoW\Wow.exe
00633568 03C4FED4 0001:00232568 C:\Program Files (x86)\WoW\Wow.exe
00464BF3 03C4FF18 0001:00063BF3 C:\Program Files (x86)\WoW\Wow.exe
0047DC4C 03C4FF40 0001:0007CC4C C:\Program Files (x86)\WoW\Wow.exe
0047F29A 03C4FF94 0001:0007E29A C:\Program Files (x86)\WoW\Wow.exe
0047F2E1 03C4FFAC 0001:0007E2E1 C:\Program Files (x86)\WoW\Wow.exe
0040B7D8 03C4FFB4 0001:0000A7D8 C:\Program Files (x86)\WoW\Wow.exe
754A1012 03C4FFEC 0001:00021012 C:\Windows\syswow64\kernel32.dll
754A0FCA 03C4!#%C 0001:00020FCA C:\Windows\syswow64\kernel32.dll

--- Thread ID: 2676 ---
75583520 003EFF14 0001:00012520 C:\Windows\syswow64\KERNELBASE.dll
00438935 003EFF34 0001:00037935 C:\Program Files (x86)\WoW\Wow.exe
0044DF1A 003EFF48 0001:0004CF1A C:\Program Files (x86)\WoW\Wow.exe
0088C5DF 003EFF80 0001:0048B5DF C:\Program Files (x86)\WoW\Wow.exe
0088C684 003EFF94 0001:0048B684 C:\Program Files (x86)\WoW\Wow.exe
77319D72 003EFFD4 0001:00029D72 C:\Windows\SysWOW64\ntdll.dll
77319D45 003EFFEC 0001:00029D45 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 4080 ---
75483677 0516FF94 0001:00003677 C:\Windows\syswow64\kernel32.dll
77319D72 0516FFD4 0001:00029D72 C:\Windows\SysWOW64\ntdll.dll
77319D45 0516FFEC 0001:00029D45 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 3420 ---
75481184 065EFF18 0001:00001184 C:\Windows\syswow64\kernel32.dll
75481138 065EFF2C 0001:00001138 C:\Windows\syswow64\kernel32.dll
69A94408 065EFF80 0001:00053408 C:\Windows\system32\atiumdag.dll
69CA56C4 065EFF88 0001:002646C4 C:\Windows\system32\atiumdag.dll
75483677 065EFF94 0001:00003677 C:\Windows\syswow64\kernel32.dll
77319D72 065EFFD4 0001:00029D72 C:\Windows\SysWOW64\ntdll.dll
77319D45 065EFFEC 0001:00029D45 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 4384 ---
75481184 0675FF18 0001:00001184 C:\Windows\syswow64\kernel32.dll
75481138 0675FF2C 0001:00001138 C:\Windows\syswow64\kernel32.dll
69A94408 0675FF80 0001:00053408 C:\Windows\system32\atiumdag.dll
69CA56C4 0675FF88 0001:002646C4 C:\Windows\system32\atiumdag.dll
75483677 0675FF94 0001:00003677 C:\Windows\syswow64\kernel32.dll
77319D72 0675FFD4 0001:00029D72 C:\Windows\SysWOW64\ntdll.dll
77319D45 0675FFEC 0001:00029D45 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 3204 ---
75481184 068CFF18 0001:00001184 C:\Windows\syswow64\kernel32.dll
75481138 068CFF2C 0001:00001138 C:\Windows\syswow64\kernel32.dll
69A94408 068CFF80 0001:00053408 C:\Windows\system32\atiumdag.dll
69CA56C4 068CFF88 0001:002646C4 C:\Windows\system32\atiumdag.dll
75483677 068CFF94 0001:00003677 C:\Windows\syswow64\kernel32.dll
77319D72 068CFFD4 0001:00029D72 C:\Windows\SysWOW64\ntdll.dll
77319D45 068CFFEC 0001:00029D45 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 4504 ---
75483677 06C3FF94 0001:00003677 C:\Windows\syswow64\kernel32.dll
77319D72 06C3FFD4 0001:00029D72 C:\Windows\SysWOW64\ntdll.dll
77319D45 06C3FFEC 0001:00029D45 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 4800 ---
75583520 075AFB34 0001:00012520 C:\Windows\syswow64\KERNELBASE.dll
0086B28D 075AFB40 0001:0046A28D C:\Program Files (x86)\WoW\Wow.exe
004BA8BD 075AFF60 0001:000B98BD C:\Program Files (x86)\WoW\Wow.exe
0076FFCB 075AFF88 0001:0036EFCB C:\Program Files (x86)\WoW\Wow.exe
75483677 075AFF94 0001:00003677 C:\Windows\syswow64\kernel32.dll
77319D72 075AFFD4 0001:00029D72 C:\Windows\SysWOW64\ntdll.dll
77319D45 075AFFEC 0001:00029D45 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 2632 ---
75481184 07DEFF24 0001:00001184 C:\Windows\syswow64\kernel32.dll
75481138 07DEFF38 0001:00001138 C:\Windows\syswow64\kernel32.dll
007746A0 07DEFF48 0001:003736A0 C:\Program Files (x86)\WoW\Wow.exe
0081C042 07DEFF60 0001:0041B042 C:\Program Files (x86)\WoW\Wow.exe
0076FFCB 07DEFF88 0001:0036EFCB C:\Program Files (x86)\WoW\Wow.exe
75483677 07DEFF94 0001:00003677 C:\Windows\syswow64\kernel32.dll
77319D72 07DEFFD4 0001:00029D72 C:\Windows\SysWOW64\ntdll.dll
77319D45 07DEFFEC 0001:00029D45 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 4752 ---
75483677 0A02FF94 0001:00003677 C:\Windows\syswow64\kernel32.dll
77319D72 0A02FFD4 0001:00029D72 C:\Windows\SysWOW64\ntdll.dll
77319D45 0A02FFEC 0001:00029D45 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 2952 ---
75583520 0B78FF68 0001:00012520 C:\Windows\syswow64\KERNELBASE.dll
008D1E8D 0B78FF74 0001:004D0E8D C:\Program Files (x86)\WoW\Wow.exe
008E520C 0B78FF88 0001:004E420C C:\Program Files (x86)\WoW\Wow.exe
75483677 0B78FF94 0001:00003677 C:\Windows\syswow64\kernel32.dll
77319D72 0B78FFD4 0001:00029D72 C:\Windows\SysWOW64\ntdll.dll
77319D45 0B78FFEC 0001:00029D45 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 4488 ---
75583520 0B8!#%68 0001:00012520 C:\Windows\syswow64\KERNELBASE.dll
008D1E8D 0B8!#%74 0001:004D0E8D C:\Program Files (x86)\WoW\Wow.exe
008E520C 0B8!#%88 0001:004E420C C:\Program Files (x86)\WoW\Wow.exe
75483677 0B8!#%94 0001:00003677 C:\Windows\syswow64\kernel32.dll
#8 - July 3, 2010, 8:43 p.m.
Blizzard Post
Please email us about this:
https://eu.blizzard.com/support/webform.xml?locale=en_GB&selection=WorldOfWarcraft
#11 - July 3, 2010, 10:46 a.m.
Blizzard Post
I have no ETA I'm afraid.