#1 - Nov. 11, 2025, 7:29 p.m.
everytime i try to look at junkrat’s new mythic skin either in the shop or hero gallery my game freezes, doesn’t happen with any other mythic skins.
everytime i try to look at junkrat’s new mythic skin either in the shop or hero gallery my game freezes, doesn’t happen with any other mythic skins.
Hello all, we’re sorry to hear you’re experiencing this issue.
Could you please try to update to the newest graphics drivers on your device and let us know if that resolves the problem?
Thank you for your patience.
Hello all, thank you again for your reports. This has definitely helped us narrow down the issue.
As we work on a permanent fix, we are releasing a patch that temporarily disables the part of the skin that was causing issues.
Thank you all again for your help and patience.
Further updates will be posted on the known issues list.