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(Nintendo Switch) K&M Settings constantly being unbound

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arkangel
#1 - Aug. 27, 2025, 8:43 p.m.
Blizzard Post

My friend is having MANY issues with K&M settings, this being a major one. His Primary Fire and Ability 2 inputs are CONSTANTLY getting unbound, with Ability 1 sometimes receiving the same issues.
He seems to be mainly having this issue with heroes he normally plays. (Zen, Kiriko, Reaper) However, some other heroes have had this issue for him as well. (Lucio/Mercy)

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OWMeh
Software Engineer
#2 - Aug. 28, 2025, 1:23 a.m.
Blizzard Post

Could you try setting the ‘UI Button Prompt Preference’ in the Accessibility settings either to ‘Keyboard Buttons’ or ‘Controller Buttons’ and see if that addresses the issue?