Game Crashing (in-progress match)

#1 - July 30, 2025, 5 p.m.
Blizzard Post

(7584ECD2-B346-4563-B40A-B430C3F56161)
QP player
My game is crashing somewhat consistently. Every time I get put into a in-progress match. I have got a temp suspension recently because of this. The last time I got like three mid joins in a row resulting in three hard crashes and the suspension. I was going to start screen recorded my games, but its such an inconsistent yet sometime often thing depending on the time of day/matches. I’ve downgraded my graphics driver to no avail. I then updated my drivers, temperatures seem normal, and avg FPS. Scanned/repaired multiple times. Changed graphics to lowest settings. Is there anything else I should be looking at? I’ve had no issues running outerworlds(on high), Apex(on High), Rivals(on High), R6S(on High).

pc
4080M
I9-14900HX
32gb

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Game Producer
#2 - July 30, 2025, 5:49 p.m.
Blizzard Post

Hello!

I spoke to the engineering team about your crash. They recommended updating your BIOS and seeing if that resolves the issue.

Thanks!