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Lag & Low FPS in Menu, Game unplayable

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Serafim
#1 - July 30, 2024, 8:09 p.m.
Blizzard Post

Hi,
since the latest patch today, i have extreme low fps in the menu’s and in the game itself.
Also the mouse is not working anymore. Can anybody confirm this (PC)?
The problem was introduced with the Lifeguard Skins update.

We had the same bug a while ago and they released a fix within a few minutes.

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OWMatt
Game Producer
#3 - July 30, 2024, 8:29 p.m.
Blizzard Post

Hello, Sorry you are experiencing those issues. Please could you share some details about your system? A dxdiag would be ideal.

Thanks!

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OWMatt
Game Producer
#7 - July 30, 2024, 9:05 p.m.
Blizzard Post

Hi again - Thanks for posting your dxdiag’s. Keep them coming! Please, if you could include the full dxdiag file, it will help us to better identify what is going on here.

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OWMatt
Game Producer
#16 - July 30, 2024, 10:40 p.m.
Blizzard Post

Hello again everyone. Thanks so much for your help. If you haven’t already, let your battlenet update the Overwatch 2 client to 2.11.1.1.128150.