I can't play after the new game update / Season 10

#1 - April 18, 2024, 3:56 a.m.
Blizzard Post

Well, just like that, after the game received the update for season 10 it stopped working for me, I can only enter the game for a maximum of 3 minutes and it gives me an error report to send. I suddenly thought something with the graphics so I left them at a minimum and it didn’t work, then I tried with the tool to verify and repair the game files it didn’t work either and finally I uninstalled the game and reinstalled it, but it’s still the same; Check my card drivers if they are suddenly out of date and not up to date. If anyone knows a solution or the same thing happened to them, I would like to know, thank you very much in advance.
(I leave the specifications of my computer)
-CPU: AMD Ryzen 5 4500
-GPU: AMD Randeon RX 6600
-RAM: 16 GB/2400 MHZ
-SSD: 500 GB (Dont remenber the model xD)

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Game Producer
#14 - April 18, 2024, 11:22 p.m.
Blizzard Post

It looks like you may also be on an old driver, I recommend updating to the latest Nvidia driver as well!