Shop Unavailable, No Credits/Coins, and the BP isn’t loading

#1 - April 16, 2024, 7:59 p.m.
Blizzard Post

As per the title, my game is constantly telling me that the “Shop is unavailable. Please try again later.” In addition to this, my game is telling me I have 0 OW Coins and 0 credits. When I earn new ones, they pop up and stay until I close and reopen the game, and then they’re gone again. Also, the battlepass isn’t showing any of the tiers and it replaces all of the icon images with three loading dots in every level. I have tried closing and opening the game multiple times, logging out and logging back in, and verifying file integrity nearly 3 times now. All of which have done nothing. It’s been like this for a few days now and I am unsure as to what to do now so I’m making this post. I don’t use a VPN, and I am a college student using decent dorm wifi. I’ve never had a problem like this until recently. Please help if you can!

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Game Producer
#11 - April 17, 2024, 10:38 p.m.
Blizzard Post

Hello all, we made some changes based on your reports. When y’all have a second, would you be able to retry and let me know if you all are still having issues? Thanks again.