Fairly Suspended - Blue Tracker

#1 - Sept. 24, 2022, 3:30 p.m.

Hi there,
I’ve been suspended for 8h for competitive play. The reasons I ‘left’ were not entirely my fault. One time my PC had no more power and I didn’t have enough time to rejoin the match even when I charged my laptop immediately, the second time our internet shut down for no reason and the last time I left on accident before the match had even started.
The last one is my own fault, but the other two are not something I could have prevented. I’ll wait the 8 hours before I can play again. But do they make a difference between the so-called ‘rage-quitters’ and players who accidentally leave the match, but still would like to rejoin (if possible)

Just a thought and do other players have this problem as well?
Thanks anyways

Edit: Changed the title, because it’s fair and it’s my fault

Craig

Community Manager

#27 - Sept. 24, 2022, 6:18 p.m.

Flotaku said it best, there really is no way for the game to determine when a person leaves due to an accidental disconnection or power outage versus someone who could fake those issues in order to abuse any loopholes. We also don’t want players playing Competitive if they are frequently encountering issues either, and they should take time to fix and thoroughly test in low-stake modes like Quick Play that those issues are resolved. This is why the starting penalty is relatively small but will quickly ramp up. If a player continues to ignore their technical issues and continue to leave games, the result can be a suspension from Competitive Play for the remainder of the season, which will result in the loss of all end-of-season rewards. Hope this information helps, and I hope your technical issues will resolve soon.

For anyone who sees this, if you are dealing with persistent disconnection or game crashes, our customer service team may be able to help, which you can reach out to at Blizzard Support.