Purchase not going through

#1 - Feb. 2, 2021, 6:36 p.m.
Blizzard Post

I’m trying to buy the Blizz essentials pack. After entering my payment information,
I have a “Please wait while we take care of some business” message.

That message has been sitting there for an hour, and the transaction isn’t going through. I mean, I tried.

Imgur

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Quality Assurance
#2 - Feb. 2, 2021, 7:23 p.m.
Blizzard Post

Hey there!

You’ll need to go through Customer Support and not here, since this isn’t something that I can do as Heroes Quality Assurance. Hopefully they will be able to help you!

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Quality Assurance
#4 - Feb. 2, 2021, 8:38 p.m.
Blizzard Post

This would probably be the best place to start. https://us.battle.net/support/en/help/product/services