All heros lost suddenly, can only pick F2P heroes

#1 - Aug. 25, 2020, 5:03 p.m.
Blizzard Post

I just logged in to the game and found out that I’ve lost all of the heroes that I’ve unlocked in the game. All of their levels are still there but I cannot play with them and have to buy them again.

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Heroes Developer
#21 - Aug. 25, 2020, 5:33 p.m.
Blizzard Post

Good morning Heroes,
We are investigating this issue as we speak. Thank you for the reports!