Hello everyone,
With the 24.6 update we launched a special test campaign to welcome players that are returning to Hearthstone, in the form of 20, 80, and 150 card pack bundles. It’s been great to see the excitement from players receiving those bundles, but we’ve also seen some common questions on the details.
Regarding eligibility, this campaign is limited to particular regions and types of players. For this iteration of returning player gifts, we’ve expanded the number of countries across Europe, North America, the Middle East, and Africa.
Various additional factors went into determining gift tiers across player groups, such as when they were last active in Ranked, or the number of expansions they’ve engaged with. Those eligible received their gift on November 2, and have until December 31 to claim it.
As we continue making major updates to the game, our goal is to make it easier for players who may have missed out for a while to come back in, catch up to what’s new, and re-experience the fun of playing Hearthstone. We’ll continue monitoring data along with your feedback, and hope to make these more widely available in the future as we refine and welcome more players back to the Tavern.